Choosing the right gate automation company is one of the most important steps when investing in automated electric gates. A well-designed gate system is far more than just a convenience; it enhances security, improves the appearance of your property, and adds long-term value to your home.
With a wide range of providers available, from national contractors to local specialists, it can be difficult to know who to trust with such an important project. Asking the right questions will help you separate experienced professionals from less reliable installers.
It will also ensure that your automated gates are safe, compliant, and built to last. Whether you are upgrading an existing system or installing new gates for the first time, doing your research now can save you time, money, and stress later on.
At Fraser Gates, we specialise in designing, crafting, automating, and installing bespoke electric gates. Our approach combines craftsmanship with technical expertise, resulting in installations that meet the highest safety standards, offer excellent functionality, and are aesthetically tailored to each specific property. The guidance in this article is based on our experience in helping homeowners make informed choices about their gate automation.
Why It Pays to Vet Your Gate Automation Company
Automated gates are categorised as powered machinery under UK and EU law, meaning they must comply with strict safety regulations. The Health and Safety Executive (HSE) requires that powered gates are correctly designed, installed, and maintained to avoid serious injuries.
With powerful motors that move heavy structures, compliance and professional workmanship are essential. If safety devices are missing, incorrectly fitted, or allowed to fail over time, the gate can trap, crush, or strike people, vehicles, or pets. Children are particularly vulnerable, as they may not recognise the dangers associated with an automated gate. Unfortunately, there have been documented cases in the UK where poorly installed or inadequately maintained gates have caused accidents and fatalities.
A reputable gate automation company will never downplay these risks. Instead, they will be transparent about their process, able to demonstrate compliance, and happy to walk you through the safety measures used. Choosing the wrong provider can lead not only to an unreliable system but also to hidden costs, insurance problems, or even legal implications.
At Fraser Gates, we take safety extremely seriously. Every automated gate we install meets or exceeds the latest industry standards, offering both convenience and complete peace of mind.
7 Important Questions to Ask Your Gate Suppliers
Question 1: Are You Gate Safe Aware or DHF Accredited?
In the UK, Gate Safe and the Door & Hardware Federation (DHF) are the two most recognised bodies for gate safety. Accreditation from either means the installer has completed specialist training and understands the latest safety legislation.
In the UK, the two most recognised bodies for gate safety are Gate Safe and the Door & Hardware Federation (DHF). Accreditation from either demonstrates that an installer has completed specialist training and understands the latest legislation governing automated gates.
This isn’t about ticking a box; it is about ensuring your automated gates operate safely for everyone, including children, visitors, and pets. Without accreditation, you cannot be sure that your installation meets legal requirements, and you may even find that your insurance does not cover you in the event of an accident.
Question 2: What Experience Do You Have With My Type of Gate?
No two installations are exactly the same. Automating a lightweight residential swing gate requires a very different approach to fitting a heavy-duty commercial sliding gate. Even within residential properties, every driveway is unique, with different slopes, widths, and access needs.
When you ask about experience, a trustworthy gate automation company should be able to show you examples of similar projects. At Fraser Gates, we design and build bespoke gates from scratch, so we are able to adapt to all property layouts and requirements. If you have a specific style in mind, such as sliding or folding mechanisms, we can show you examples of past projects that prove our experience.
Question 3: Can You Provide a Detailed Written Quote?
When getting quotes for “gate automation near me”, clear pricing is essential. A detailed, itemised quote should outline every aspect of your project, including the cost of materials, labour, groundwork, electrical connections, and safety features. Optional extras such as intercoms, video entry systems, or smart access controls should also be clearly listed. A vague or incomplete quote leaves you at risk of hidden charges later on.
At Fraser Gates, we provide transparent quotations so you know exactly what to expect from the start. We also confirm payment terms and deposit details upfront, because we believe peace of mind is just as important as the finished gate itself.
Question 4: What Safety Features Will Be Included?
Safety is not optional when it comes to automated gates. UK regulations require all systems to include protective devices such as safety edges to prevent crushing, photocells to detect obstructions, and manual release systems in case of power failure.
Your installer should explain and demonstrate every safety feature, and confirm that they meet current standards. If they treat any of these features as optional extras, that should raise serious concerns. At Fraser Gates, safety is built into every design. We ensure that every gate we install is not only functional and stylish but also fully compliant with UK law.
Question 5: What Warranties and Aftercare Do You Offer?
A warranty protects you from faults and premature failures. Good installers back their work with a clear warranty covering parts and labour, which often lasts for one or two years.
Aftercare is equally important. Gates are machines, and even the best installations need maintaining. Ask whether the gate automation company offers scheduled maintenance, priority callouts, or extended warranty packages. A local company often has the advantage of faster on-site support when you need it most.
Question 6: How Often Will My Gate Need Servicing?
Most residential electric gates should be serviced at least once a year, while those exposed to higher levels of traffic or commercial use may need more frequent checks. Servicing keeps your system safe, reliable, and efficient, while also extending its overall lifespan.
At Fraser Gates, we offer comprehensive service plans to keep your automated gates in optimal condition. Our engineers are trained to identify small problems before they become bigger, more expensive issues, saving you money in the long run.
Question 7: Can You Supply References or Case Studies?
The best way to understand what to expect from a gate automation company is to look at their track record. A professional installer will be happy to share references or case studies that demonstrate their quality and reliability.
Check for information about the installation process, whether the project stayed on budget, and how the gates have performed over time. This type of feedback is invaluable when making your decision.
Bonus Questions Worth Asking
If you want to be even more thorough, consider asking:
- How long will the project take? This helps you plan access to your property during installation work.
- Do you offer different automation options? From hydraulic to electromechanical systems, the choice can affect performance and cost.
- What’s your response time for emergency repairs? This is especially important if your gates are a key security feature.
Mistakes to Avoid When Choosing a Gate Automation Company
It can be tempting to focus only on cost, but the cheapest option often proves to be a false economy. Lower prices can mean substandard parts, rushed installations, or a lack of proper aftercare.
Another common mistake is failing to check accreditations. Not all installers work to the same standards, and assuming otherwise can put your property and family at risk.
It is also important to trust your instincts. If a gate automation company seems reluctant to answer questions, avoids putting details in writing, or pressures you into a decision, it is best to walk away. At Fraser Gates, we believe an open and honest relationship with our customers is the foundation of a successful project.
Why Choose Fraser Gates as Your Gate Automation Company?
If you are searching for gate automation near me, Fraser Gates offers a local, reliable, and highly experienced service. We design, create, install, automate, and maintain bespoke electric gates that are built to last. Every installation is carried out with safety, compliance, and craftsmanship at its core.
We provide transparent, itemised quotes, clear timelines, and tailored designs that suit your property perfectly. From the first consultation and design to final safety checks and ongoing aftercare, our team is committed to excellence at every stage of the installation process. Whether you are looking for swing gates, sliding gates, or fully bespoke automated gates, we have the expertise to deliver a solution that enhances both the security and style of your home.
If you are considering automated gates and want the reassurance of working with a trusted, accredited, and customer-focused gate automation company, we would be delighted to hear from you.
Get in touch with us today to arrange your free consultation and take the first step towards a safer, smarter, and more stylish entrance for your home.