Automated gates are a modern staple for security, privacy, and convenience transforming the way homes and businesses manage access across the UK. Whether installed for a residential driveway, commercial car park, or a secure business entrance, these sophisticated systems combine mechanical strength, smart electronics, and seamless style.
However, as with any complex equipment, automated gates can and do break down. So, what do you do when your electric gate stops working or starts behaving oddly? Should you roll up your sleeves and attempt a repair yourself, or call in a certified technician to do automated gate repairs? The answer, for safety and compliance reasons, is almost always the latter.
At Fraser Gates, we understand that reliable gate operation is crucial for your property’s security and daily convenience. Our experienced team specialises in diagnosing and resolving complex gate issues, from minor adjustments to major system overhauls.
Why Professional Automated Gate Repairs Matter
If you’ve ever dealt with a stubborn or malfunctioning gate, you know the frustration it can cause slowing down your day, compromising your security, and sometimes even trapping your car inside or outside your own property. Unlike a simple wooden garden gate, today’s electric gates are packed with moving parts, high-voltage electronics, safety sensors, and smart access controls.
The Dangers of DIY Repairs
While tackling repairs yourself might seem cost-effective, automated gates are subject to strict UK safety standards (such as BS EN 12453 and BS EN 12445), and there are very real risks involved with unqualified tinkering:
- Electrical Hazard: Most gate motors run on mains voltage. Touching the wrong wire can result in serious injury or even fatal electric shock.
- Physical Injury: Automated gates can weigh hundreds of kilos, and the motor can exert force capable of breaking bones. Inadequate repairs can also cause gates to fall or close unexpectedly.
- Legal Responsibility: Under the Health and Safety Executive (HSE) and UK law, the property owner is responsible for ensuring any powered gate is safe at all times. If a gate causes injury due to an unsafe repair, you could face fines or prosecution.
- Insurance Issues: Many home and business insurance policies won’t cover incidents arising from DIY or non-approved repairs, potentially leaving you with huge bills for damage or liability.
For all these reasons, it’s critical to use a qualified automated gate technician for anything involving wiring, motor replacement, sensor adjustments, or access control systems.
How Professional Repairs Protect Your Investment
Hiring a specialist means your repairs are done right, using genuine parts and proper diagnostics. It also maintains compliance with all legal standards and keeps your warranty intact. Fraser Electric Gates employs Gate Safe trained engineers who are insured, accredited, and have deep experience with all major gate brands and technologies.
The Most Common Automated Gate Problems (And Why They Happen)
Automated gates are designed for reliability, but like any machine, they have vulnerable points. In our years serving clients throughout London, Devon, Cornwall, and beyond, we’ve seen the same issues pop up time and again. Being aware of these problems and their causes helps you spot issues early, prevent breakdowns, and make informed decisions about repairs.
1. Motor Failures
The electric motor is the heart of your gate system.
Common motor issues include:
- Burnout from overuse or incorrect installation
- Water ingress leading to electrical shorts
- Wear and tear on brushes, gears, or bearings
- Power surges that fry circuits
Symptoms: The gate moves slowly, not at all, or makes grinding/burning smells.
Tip: If your motor stops working, don’t try to force the gate because this can cause more damage. Call a professional technician instead.
2. Track, Ram, or Hinge Issues
Sliding gates use tracks that can be blocked, bent, or misaligned. Swing gates use rams or hinges that may seize up if not lubricated or cleaned.
These issues typically result from:
- Accumulated dirt or debris
- Rust or corrosion, especially after wet winters
- Accidental impact (vehicle bumps are common in car parks!)
Symptoms: Jerky, uneven, or stuck movement. The gate may appear to “jump” or veer off course.
3. Faulty Sensors and Safety Edges
UK law requires all automated gates to have effective safety features, like photocell sensors, obstacle detection, and safety edges. When these fail, your gate may refuse to operate, suddenly reverse, or dangerously close on people or cars.
Common causes include:
- Blocked, dirty, or misaligned sensors
- Broken wiring or loose connections
- Worn-out rubber safety edges
Symptoms: The gate won’t close, randomly reverses, or shuts with no warning. Sometimes, the gate only works if you stand very close (sensor alignment problem).
4. Access Control Failures
Your gate might be controlled via remote, keypad, intercom, phone app, or number plate recognition.
System failures can stem from:
- Remote batteries being flat, or remotes losing programming
- Keypads and intercoms developing wiring or circuit faults
- Apps needing software updates, or a lose Wi-Fi connection
Symptoms: The gate doesn’t respond, requires multiple tries, or works for some users but not others.
5. Weather and Environmental Damage
The British weather is tough on gates especially if they’re not regularly serviced.
Heavy rain, frost, or strong sun can:
- Cause metal parts to rust or corrode
- Damage plastic covers and seals
- Lead to electrical shorts, especially in older systems
6. General Wear and Tear
Like any moving equipment, your gate will wear out over time. Rollers, bearings, brackets, and stops all need checking and replacing at intervals.
How to Choose the Right Automated Gate Technician (Near Me)
When searching for auto gate repair near me, or comparing companies for electric gate repair London, always check the following:
- Are they accredited by Gate Safe or the DHF?
- Do they provide clear, written quotes and service guarantees?
- Are parts and labour covered by warranty?
- Are their engineers trained and insured for the gate brands you own?
- Do they have proven experience with both residential and commercial gate repairs?
- Can they provide references or verified customer feedback?
Fraser Electric Gates is proud to tick every box, with transparent pricing, top-rated customer service, and full compliance.
What to Expect When You Book a Professional Gate Repair with Fraser Gates
At Fraser Gates, our automated gate repairs follow a structured process designed to guarantee thorough diagnosis and lasting solutions for property owners seeking electric gate repairs in London.
When you contact us via phone or email, our team may request details about your gate’s make, model, error messages, symptoms, and supporting photos or videos when possible to help us prepare for your visit.
During our diagnostic visits, we’ll inspect your gate thoroughly, run comprehensive diagnostics, and verify compliance with safety requirements. We’ll provide clear explanations of any identified faults along with transparent repair quotes before proceeding with any work.
Our experts utilise only genuine and approved components for all automated gate repairs. We’ll safely isolate electrical supplies, replace or repair motors, tracks, sensors, or control boards as needed, test all safety features and access controls, and restore your gate to full working order.
Following our repairs, we’ll ensure your gate meets UK operation and safety standards and provide documentation of all completed work. When necessary, we’ll discuss maintenance recommendations or plans to keep your system running smoothly.
Our aftercare and support include comprehensive warranties on parts and labour. We provide ongoing aftercare and maintenance services, making it easy for you to book future servicing or get assistance with any arising issues.
Preventing Breakdowns: Maintenance Tips for Homeowners & Businesses
Proactive maintenance is the best way to keep your gate working reliably and safely. Here’s how you can protect your investment:
Daily/Weekly Tasks
- Keep tracks clear: Sweep away stones, leaves, and grit that can cause jamming.
- Check for obstructions: Make sure nothing is blocking the gate’s path.
- Visual inspection: Look for visible damage, rust, or exposed wires.
Monthly Tasks
- Test safety sensors: Place a soft object in the path as the gate closes. It should stop or reverse immediately.
- Lubricate moving parts: Only use the lubricant recommended by your installer ask one of the Fraser Gates team if you’re unsure.
- Check remotes and keypads: Change batteries and test all access controls.
Annual or Biannual Tasks (By a Professional)
- Service motors and control boards: Electrical testing, calibration, and cleaning.
- Full safety check: Compliance with UK standards and insurance requirements.
- Weatherproofing: Ensure all seals and covers are intact.
For Commercial Gates
- Schedule professional servicing at least twice per year due to higher usage and safety obligations.
- Keep a log of all repairs and maintenance for compliance and insurance audits.
Fraser Electric Gates offers flexible maintenance plans to suit your needs learn more here.
Troubleshooting Checklist: What To Try Before You Call
While most repairs should be left to professionals, these quick assessments may resolve minor issues:
Start by checking for power cuts or tripped fuses that might be affecting your gate’s operation. If the power supply appears normal, test the gate using backup remotes or alternative controls such as keypads or mobile apps when available.
Replace the batteries in your remote controls and carefully inspect the gate area for obvious obstructions or debris that could be blocking movement. Listen for any unusual noises during operation and make note of these for your technician.
Finally, verify that the gate hasn’t been manually unlocked or disengaged from its automatic system. If problems persist after these checks, avoid further repair attempts and contact qualified professionals immediately for proper automated gate repairs.
Frequently Asked Questions About Automated Gate Repairs
How quickly can a technician attend in London?
Fraser Electric Gates aims to respond to emergency repair calls in London within 24 hours. Non-urgent appointments can be arranged to fit your schedule.
Are electric gate repairs covered by home insurance?
Storm or vandalism damage is often covered, but general wear and tear is not. DIY repairs or non-approved technicians may void your insurance, so always use a certified Gate Safe installer.
How can I prevent future issues with my automated gate?
Book regular servicing, keep moving parts clean and lubricated, and check that all sensors and controls are working properly. A professional maintenance plan is the most effective way to prevent breakdowns.
What brands of automated gates can you repair?
Fraser Electric Gates repairs all major UK and European brands, including FAAC, BFT, CAME, Nice, Beninca, and more. Contact us if you’re unsure about your model.
What happens if my gate fails a safety test?
We will provide a clear report, recommended repairs, and a quote for any parts or upgrades needed to bring your system up to standard. Safety always comes first.
Why Choose Fraser Electric Gates?
At Fraser Electric Gates, we combine years of experience, specialist training, and a genuine passion for customer care. Our team covers all aspects of automated gate repairs from simple adjustments to complex motor and control board replacements. We only use approved parts and follow UK safety standards, so you know your gate is compliant, safe, and reliable.
Our comprehensive service includes transparent pricing with free, no-obligation quotes, 24/7 emergency callouts in London and the South West, full warranties on parts and labour for all automated gate repairs, and preventative maintenance plans for long-term peace of mind.
Get Your Gate Working Again Today
Don’t risk your safety or your property when your gate breaks down, trust your automated gate repairs to the experts. Contact our team today for expert advice and prompt service, or explore our complete range of gate services designed to meet your specific needs.